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Organizational Behaviour & Principles & Practices of Management Question Papers Pune University

MAY 2009

(2005 Pattern)

   Time: 3 HoursI                                                                              [Max. Marks: 70

  Instructions to the candidates:

     1)  Question NO.1 is compulsory.

     2)  Solve any Three questions of the remaining.

Q1) a) Define Organisational Behaviour. Explain Autocratic & custodial models

          of OB.                                                                                       [10]

      b) Define management. Explain various functions of management.          [15]

Q2) Elaborate A.H. Maslows need hierarchy theory of motivation.                  15]

Q3) Define leadership. Explain the styles of leadership.                      [15]

Q4)What do you mean by planning. Explain the purpose, planning premises and

          MBO.                                                                                        [15]

Q5) What is departmentation. Explain line & staff authority and de-centralisation.

           [15]         

Q6) Explain the concept of conflict management & explain the process.         [15]         

Q7) Write short notes on (any three):                                                 [15]

      a) Formal organisation & Informal groups.

      b) Control techniques.

      c) Organisational commitment.

      d) Job satisfaction.

      e) Steps in decision making process.

MAY 2009 NEW PATTERN

 

Time: 3 Hours}                                                                         [Max. Marks :70

Instructions to the candidates:-

1)       Question number one and six is compulsory.

2)       Attempt any three questions out o/remaining questions.

3)       Marks are indicated against each question 

Ql) a) Define Organisational Behaviour. State its importance and scope. [10]

      b) Elaborate the contributions put forth by F.W. Taylor & Henry Fayol

          towards evolution of management thoughts. [15] 

Q2)   Define planning. Explain steps involved in planning and state the

         limitations in  planning.   [12]

Q3) Explain the meaning of personality. What are the determinants of

       personality? [12]

Q4) Define Decision making. Explain its importance and process. [12]

Q5) Short notes (any three) [12]

       a)         Maslow's theory of need Hierarchy.

       b)          Stress as a motivator.

       c)          Leadership styles.

       d)         Decentralisation.

       e)         Process of controlling.

Q6) Case study      [9]

Giridhar had come a long way from when he joined R.P. Communications (having a turnover ofRs. 20 lakhs) as a trainee artist in 1995 and today he had come to occupy the position of Creative Head at R.P. Communications (with a turnover ofRs. 15 crores). As a young trainee (in 1995), Giri (as Giridhar is addressed by his colleagues) has been an amicable personality, he had always displayed keenness to gain knowledge – learn more, many-visible traits of creativity – in the sense try to make "unique"/different from others presentations, willing to share information and so on. It was typically these qualities ofGiri which made him approachable to others and appreciated by one and all, and also saw him rising in the organisation structure.

Nicky Tanwar, the Creative Director at R.P. Communications, who had known Giri right from the time he had joined R.P. Communications as trainee, was surprised and recalling the contents of the just concluded meeting with the members of the creative team at R.P. Communications. Meena (a recent recruit at R.P. had said "Madam, Giri sir, scares the hell out of us by re~using to listen to our point to view". Raj an executive at R.P. Communications had revealed "Madam, Giri withholds important information from us, and creates conflict when he has to interact with other teams at R.P".

Mohan, a senior creative manager at R.P. had said Giri, seems to have changed, he seems to prefer to adopt a forcing style, like a controller, and expects all the assignments to be completed before time, and doesn't entertain any questions or queries from any of the creative team members. Nicky found it hard to believe that a likeable person such as Giri could cause conflict. Nicky had promised the creative team to look into the matter and have a talk with Giri also. After an informal chat with Giri, Nicky felt that one of the causes of Giri's behaviour could be Role Ambiguity. This she had concluded from one statement made by Giri "You know Nicky, my team is good, however, they expect me to behave as I was before. I am trying my best to convince them that in my new role I am expected to perform even better than before". Nicky decided to seek the help of CEO of learn & Grow Leadership Centre (LSLG), a Training firm, who regularly holds workshops meant for helping professionals and executives of firm~ to diagnose their own behaviour patterns as well on how to manage stress that could cause various levels of conflicts for the individual as well as the organisation.

Questions for Discussion

      1. What do you think is the major cause of the problem in the above case?

      2. Do you agree with Nicky that Role Ambiguity may have caused a change

           in Giri's behaviour? Why?

       3.         Can you suggest ways in which firms such as R.P. Communications can

           avoid such occurrences in future?

DECEMBER 2008

 

December 2008

[3475)- 101 M.B.A.

(101) ORGANISATIONAL BEHAVIOUR AND PRINCIPLES AND PRACTICE OF MANAGEMENT

(Sem.- I) (2008 Pattern)

 

Time: 3 HORS                                                             Max. Marks :70

 

Instructions to the candidates:                                           

        a) Question number five is compulsory.

          b) Attempt an three questions out of remaining questions.

          c) Marks are indicated against each question.

 

 

Q. I) a) Explain the importance of planning as the beginning of process of

         management. State how decision making plays vital role in the exercise of

         planning.                                                                                                   [9]

 

     b)  Distinguish clearly between intrapersonal and interpersonal conflicts.

         Quote an example. How does it deteriorate team work in the

          organisation.                                                                                            [6]  

 

Q. 2) a) State how systems Approach and contingency Approach have played

          the role of integrating various fragmented approaches of management       (9]

b)      Explain the theory of transactional Analysis. Discuss ego states as its

     link.                                                                                                  [6]

 

 

Q. 3) a) Which leadership style is suitable to HR Manager of I.T. industry in the

        present era. Give justification.                                                                    [9]

 

       b) Discuss merits and demerits of formal and informal group formation in    industrial organisation functioning at national level.                                    [16]

 

Q. 4) Write shol1 notes on any  three.                                                         [15]

 

a) Line and staff authority.

b) Merits of decentralisation

c) Management by objective

d) Group Dynamics

e) Maslow's theory of Need Hierarchy.

Q5)

a)     Mr. Ramakant kirad is entrepreneur of a company in Pune employing 300 employees. It is manufacturing spare parts of four wheeler. The company being quality conscious, it has earned good name and getting heavy orders from domestic and foreign markets. Mr. Kirad is planning to convert domestic company into multi-national company. As an Agent of change management, advise Mr. Kirad how to deal with following theories of O.B. in his proposed project.

        i)      Long term and short term planning.

        ii)     Pro-active and Re-active approach.

        iii)     Strategic planned change.                                                          (13)

 

Mr. Sudhakar Soman is a leading Builder in Pune. During last decade, he has be come popular in and around Pune as a prominent builder. The size of his organisation is increased tremendously. Mr. Soman has appointed his several relatives and friends on key positions. At the beginning of organisation, very meritorious employees have been appointed who are now senior in status. Of late, the relatives and friends of Mr. Soman have been behaving very rudely and arrogantly. The result is seen in resigning by the senior employees. Some of them joined the rival group of builder. When the owner ·Mr. Soman has realised the reason of exodus, he has made up his mind to restore normalcy, stopping chaotic condition. Advise Mr. Soman considering following principles o"(management, for restoring homogeneity.

 

a)     Principle of hierarchy

b)      Constructive leadership

c)      Recruitment and selection

d)     Informal organisation                             

MAY 2008

 

Time: 3 Hours]                                                                            (Max. Marks :70

Instructions to the candidates:­

1) Q. No.1 is compulsory.

2) Solve any three out of the remaining.

Ql)  a) Define the term organisational behaviour. Explain anyone model of O.B.       [15]

 

b) Elaborate the evolution of management thought & its relevance in today's

    scenario.                                                                                         [10]

Q2) What is the meaning of the term personality? How can personality be developed?

[15]

Q3) Explain the nature, importance & purpose of planning.                             [15]

Q4) Define motivation. Elaborate A.H.Maslow' s hierarchy theory of motivation. [15]

Q5) "Controlling techniques are very effective in an organisation". Elaborate. [15]

Q6) Explain trait theory & point out its major limitations.                          [15]

Q 7) Write short notes on: ( Any three)                                              [15]

a) Formation of team.

b) Principles of decision making. c) Dimensions of attitude.

d) MBO.

e) Stress management.

MAY 2007

 

Instructions:

          1) Question No.1 Compulsory.

          2) Solve any THREE questions out of the remaining.

 

Q1)    a) Define Planning. Explain the Strategies & planning premises.                   [10]

          b) Define leadership. Explain the style of leadership.

 

Q2)    Elaborate the SOBC model of O.B. Give Examples.                               [15]

 

Q3)    What are the various function of management?                                   [15]

 

Q4)    Explain the concept of conflict management with its Process.              [15]

 

Q5)    What is deparmentation? Explain its Nature & Purpose.                      [15]

 

Q6)    Elaborate A.H. Maslow’s Hierarchy theory of motivation, in details.               [15]

 

Q7)    Write the short notes on: (Any three)                                                            [15]

 

a)                 Concept of Management.

b)                  Development of Personality.

c)                  Team Work.

d)                 Decentralization.

e)                 Primary & Secondary motives.

MAY 2006

 

Instructions:

                     1) Question 1 is compulsory.

                     2) Out of the remaining solve any three question.

                     3) Figures to the right indicate full marks.

 

Q-1) a) Compare A.H. Maslow’s theory with Herzberg’s theory of Motivation . 

[15]

 

         b) Explain the steps in decision-making.                                                  [10]

 

Q-2) Explain the meaning of personality. What are the determinants of

         personality? Give relevant examples.                                                              [15]

 

Q-3) Define controlling. Elaborate the process of controlling.                                   [15]

 

Q-4) Elaborate the various strategies for resolving conflicts.                                    [15]

 

Q-5) “Leaders are born & not made” . Discuss.                                                        [15]

 

Q-6) Distinguish between formal organizations & informal organizations.

         Explain the importance of formation of teams.                                               [15] 

 

Q-7) Write short notes on (any three):                                                                     [15]

         a) Functions of management.

         b) Morale Indicators.

         c) Dimensions of attitude.

         d) Planning premises.

         e) Job satisfaction.

MAY 2006 OLD PATTERN

 

Instructions:

1)     Attempt any four question.

2)     All question carry equal marks.

 

Q-1) Define Organisational behaviour along with its importance in any

         organization.                                                                                                 [15]

 

Q-2) Explain personality. Elaborate on development of personality.              [15]

 

Q-3] “Beauty lies in the beholder”. Explain the statement along with the perception

          process.                                                                                                          [15]

 

Q-4) Define Motivation. Explain different types of motives.                              [15]

 

Q-5) “Nothing is constant, only change is constant”. Explain the statement w.r.t.

         factor responsible for change.                                                                       [15]

 

Q-6) Explain the principles of learning. Elaborate on process of learning.       [15]

 

Q-7) Short notes (Any Three):                                                                                [15]

         a) Autocratic leadership style.

         b) Custodial model of O.B.

         c) Attitude.

         d) Constructive conflict.

         e) Organisational Culture.

OCTOBER 2006

 

Instructions:

5)     Question No. 1 is compulsory.

6)     Attempt any 3 questions from the remaining questions.

 

Q-1) a) Define management .Why F.W. Taylor is known as father of scientific

             Management?                                                                                          [15]

 

        b) Write a detail note on types of conflicts.                                               [10]

 

Q-2) Explain with example the various determinants personality.                 [15]

 

Q-3) What is departmentation ? Explain the various types of departmentation ?

                                                                                                                               [15]

 

Q-4) “ Group dynamic is referred as an important core of any orgn”.

         Comment .                                                                                                    [15]

 

Q-5) Define planning. Explain the nature and scope of planning with respect to

         modern management .                                                                                [15]

 

Q-6) What are the various control techniques used in modern organization give

          examples.                                                                                                     [15]

 

Q-7) Write short notes on any 3:

        1) Decision making process.

        2) Leadership styles.

        3) Models of OB.

        4) Functions of Management.

        5) Line and staff authority.

MAY 2005

 

Time: 3 Hours   [Max. Marks: 70]

 

Instructions:   1) Answer any four questions.

2) All questions carry equal marks.

 

Q-1) Explain the term organizational behaviour. Explain the fundamental concepts of organizational behaviour in detail                                                (15)

 

 

Q-2) defines the term ‘perception’ and explains ‘perception process’ (15)

 

Q-3) what do you understand by ‘Motives’ and explain Herzberg theory of motivation, with Relevant examples.                                          (15)

 

Q-4) Define leadership & state its importance along with different leadership styles.                                                                               (15)

 

Q-5) Define stress. Explain ill effects of stress on human beings. How do people manage stress?                                              (15)

 

Q-6) Enumerate various factors responsible for change.      (15)

 

Q-7) Short notes (any one)

 

A)     Behavioural management.

B)    Morale indicators.

C)    Organisational Design.

D)    Re-engineering.

E)     Traditional v/s Modern view of conflict. 

OCTOBER 2005

 

[Time:3Hours]                                                                    [Max.Marks :70]

 

Instructions to the candidates:

1)     Q1.is compulsory.

2)     Solve any three out of the remaining.

3)     Figures to the right indicate full marks.

Q1) a) Define organizational behaviour. Explain any two models of O.B.    [15]

       b) Elaborate the functions of management.                                              [10]

Q2) What are the different types of motives? Explain A.H.Maslow’s hierarchy

        need theory of motivation.                                                                         [15]

Q3) Explain nature 7 purpose of planning with its steps, in detail .              [15]

Q4) Distinguish traditional Vs modern view of conflict. How is conflict

        resolved ?                                                                                                      [15]

Q5) Define departmentation.What are the different type of departmentation?   

                                                                                                                               [15]

Q6) “Its is remarked that attitudes shape the personality of an individual”. 

        Comment.[15]                         

Q7) Write short Notes on: (Any three)                                                             [15]

A)     Organisational Commitment.

B)    Control Techniques.

C)    Team work.

D)    Principles of decision-making.

E)     Theories of group formation.

 

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