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Personality Development Lab Syllabus MBA Pune University for Academic Year 2013-14

Subject Name: Personality Development Lab

Subject Type: Generic Elective

Subject Code: 113

Marks: 50

Distribution of Marks: 50 (Internal Marks by College)

Unit 1

Personality: Physical Appearance; Body Language; Voice; Communication Style; Content of Communication; Enriched Communication Through Sensory Specific Language.

Business Style and Professional Image: Dress Codes, Guidelines for Appropriate Business Attire – Differentiate among the dressy casual, semiformal, formal and black tie dress code, Grooming for Success, Multi-cultural Dressing. ( 5 + 1 )

Unit 2

Impression Management: Impression Formation, Tactics, The Self presentational Motive, The Compass Qualities; First and Lasting Impressions; Magic Pills; Toxic Traits , The Social Context: Norms and Roles , The Target’s Values, Actions; The Environment; Success; Changing from the Outside-in , Current Social Image , Instrumental Complementarily , The Private Self , Worrying about Impressions. Creating Rapport, Powerful Persuasion Strategies. ( 5 + 1 )

Unit 3

Assertiveness Training: Concept of Assertiveness, Components of Assertive behavior, Rational-emotive Assertiveness Training, Handling Fear, Handling Anger, Handling Depression, Assertive Behaviour Skills, How to Handle Putdowns, Assertiveness on the Job, Assertiveness in Interpersonal Relations, Assertiveness in Everyday Commercial Situations, Assertiveness and Others.

Interpersonal Relations : Introduction to Interpersonal Relations, Analysis Relations of different ego states, Analysis of Transactions, Analysis of Strokes, Analysis of Life position ( 5 + 1 )

Unit 4

Business Etiquette: The ABC’s of Etiquette, Developing a Culture of Excellence, The Principles of Exceptional Work Behavior, The Role of Good Manners in Business, Enduring Words

Making Introductions and Greeting People: Greeting Components, The Protocol of Shaking Hands, Introductions, Introductory Scenarios, Addressing Individuals

Meeting and Board Room Protocol: Guidelines for Planning a Meeting, Before the Meeting, On the Day of the Meeting, Guidelines for Attending a Meeting – For the Chairperson, For Attendees, For Presenters

Multi-cultural Etiquette: Examples of Cultural Insensitivity, Cultural Differences and their Effects on Business Etiquette ( 5 + 1 )

Unit 5 

Stress Management: Introduction to Stress, Causes of Stress, Impact Management Stress, Managing Stress

Conflict Management: Introduction to Conflict, Causes of Conflict, Management Managing Conflict

Time Management: Time as a Resource, Identify Important Time Management Wasters, Individual Time Management Styles, Techniques for better Time Management.

Text Books

• Business Etiquette in Brief by Ann Marie Sabath, Adams Media Corporation, South Asian Edition

• Basic Managerial Skills for All by E. H. McGrath, S. J., PHI

• Personality Development and Soft Skill, Mitra, Barun, Oxford University Press.

Reference Books

• Business Etiquette by David Robinson, Kogan Page

• Develop your Assertiveness by Sue Bishop, Kogan Page

Supplementary Reading Material

• How to deal with Stress by Stephen Palmer & Cary Cooper, Kogan Page India Pvt. Ltd., South Asian Edition

• Successful Time Management by Patrick Forsyth, Kogan Page

• How to manage meetings by Alan Barker, Kogan Page

Websites

• www.mindtools.com

• www.e-learningcenter.com

• www.stevepavlina.com

• www.personalitydevelopment-leidenuniversity.in

Journals

• Leadership Excellence

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